Web Chat is an integrated feature of the system, eliminating the need for 3rd party or standalone applications and the corresponding recurring license fees.
Palm Coast Data enables your customers to initiate a chat by clicking on a button, link, or window on any of your pages. We guide consumers as they browse through your store, consult on buying decisions and assist them during checking out.
The chat request can be customized to deliver specific customer data to an agent to create a personalized, intelligent exchange. With greater information at their fingertips, agents can push products or pages to the customer to increase brand awareness and boost sales.