Palm Coast Data LLC provides comprehensive fulfillment and contact center services for magazines, newsletters, membership and non-profit organizations, government agencies and other direct marketers. We seamlessly integrate transaction processing, customer care, lettershop services, digital support, business intelligence and more to serve our diverse client base.
Palm Coast Data has served publishers and media companies since 1984. By creating a precise balance of traditional transaction processing and innovative digital solutions, we enable publishers of all sizes to focus on brand marketing while Palm Coast Data manages the back end processes. Our ability to do what the customer wants quickly, correctly, the first time, sets Palm Coast Data apart from other vendors.
Membership and non-profit organizations come to Palm Coast Data for full or partial support designed specifically for their unique requirements. Full service offerings begin with industry leading basic fulfillment services and include a relational database built to customer specifications. A number of membership organizations elect to maintain some fulfillment operations, particularly database management and member services, in-house and outsource lock box and transaction processing to Palm Coast Data. We are skilled at tailoring service solutions to the organization’s needs so its focus remains on the mission.
Palm Coast Data’s contact center services deliver the means to effectively care for and generate revenue from new and existing customers for Federal and State Government agencies and other direct marketers. Our powerful use of Avaya multi-channel technology, coupled with a properly trained and experienced team of CSRs, makes each interaction a win-win scenario for the consumer and brand.
Palm Coast Data provides a variety of marketing support services including direct mail production and premium/product fulfillment. As a result, Palm Coast Data clients have a single source solution for all their fulfillment, customer engagement and marketing needs.
Palm Coast Data is a SSAE 16, Sarbanes Oxley and PCI Level 1 compliant enterprise. We operate a tightly controlled environment and deploy a system of checks, balances, and security protocols that ensure your customer data remains secure. Clients know their customers are being serviced to the highest standards available.
Palm Coast Data's operations are centralized on the Northeastern coast of Florida in the City of Palm Coast. Situated in Flagler County, Palm Coast neighbors Jacksonville, St. Augustine, Orlando, and Daytona Beach. The City of Palm Coast was incorporated in 1999 and has a steadily growing population.