Customer Service

Trained to up-sell and cross-sell, Palm Coast Data's Customer Service agents operate as sales support while responding to incoming retail-customer inquiries via telephone or webchat.

A customer-centric system shows agents the total, real-time relationship with a retailer in one view, including recent and pending transactions across product lines, which means agents can make the right offer at precisely the right moment. PCD Customer Service operates seven days a week.

Contact us to learn more about Customer Service solutions.