With over 300 professionals currently on staff, Palm Coast Data’s member service department is well known for its excellence.

The key to our service success is our investment in human capital and state-of-the-art software tools to manage workflow. Our member service representatives are trained to handle all channels of member contact with an emphasis on resolving the issue on the first contact, while continuously searching for opportunities to increase our clients’ revenue through up-selling and cross-selling. In addition, your members have the option to contact your internal representatives, who have complete access to the membership fulfillment database.

We consistently meet or exceed our contractual performance guarantees, and we continue to invest in our staff and in technology to provide the best service possible to you.