Custom Solution Services
Custom Solution Services (CSS) is the best-in-class fulfillment solution for membership organizations.
At the heart of CSS is a robust member-centric fulfillment database that combines all the contacts (dues, contributions, events, products) and more into a single view for each member.
This powerful tool helps you know, understand and exploit your relationship with each of your members.
CSS is customized to the specific needs of each membership organization, allowing you to measure lifetime value based on parameters you set (which can change as your organization evolves). Armed with this data, you can tailor your promotions to maximize profitability and creativity.
Enhanced View
- Gain the ability to intelligently target your best members for promotions.
- Refine your efforts to enhance organization satisfaction and profitability.
- Analyze your marketing efforts with custom reports.
Single-source solution
- Reduce time and personnel requirements to manage in-house operations or multiple out-source vendors.
- Remove the costs of staffing in-house clerical operations.
- Eliminate ongoing costs to upgrade and maintain in-house software solutions.
- Manage a single point of contact for all needs.
Customer-Centric database
- Maximize the potential of your efforts by using integrated promotions, upsells, cross-sells and highly-targeted, effective marketing campaigns.
- Identify your most valuable members to create effective promotions.
Easy access to customer data
- View over 300 standard reports remotely.
- Define your own custom reports.
- Query database for an in-depth analysis.
- Export data in multiple formats.