With more than 250 professionals currently on staff, working at multiple contact centers, Palm Coast Data’s customer service department is well known within the industry for its excellence.

The key to our service success is our investment in human capital and state-of-the-art software tools to manage workflow. Our customer service representatives are trained to handle all channels of customer contact with an emphasis on resolving the issue on the first contact, while continuously searching for opportunities to increase our clients’ revenue through up-selling and cross-selling.

We consistently meet or exceed our contractual performance guarantees, and we continue to invest in our staff and in technology to provide the best service possible to you.