2014 Continues the Momentum with Continued Investment, Development, and New Solutions

Mon, 01/20/2014

You may already have heard that Palm Coast Data has committed to investing $2.6 million this year to expand and enhance our digital/ecommerce infrastructure, consolidated database technologies and membership services platform.

Our first product from this major initiative – a new shopping cart – will launch in the coming months as part of our enhanced ecommerce suite. And other timely solutions are in development across online, digital and traditional fulfillment operations for both our magazine and membership clients.

This commitment continues the momentum that has been pushing PCD – and our clients – forward. Just last year, we acquired FulCircle, Inc., a strategic partner with contact center, marketing execution, and business intelligence solutions. We released an array of new products to help clients leverage the booming online mobile landscapes – the PCD Communications Suite, magMaker digital publishing platform, Live Webchat Customer Service, and eNewsstand Consolidated Reports.

We also invested in new printing technology that expedites production and gives clients more choices in material delivery. We signed a number of new clients and re-signed existing ones. And we continued to consistently exceed performance standards across Front End, Customer Service, and Lettershop.

This year continues that pace. And I look forward to meeting with as many of you as possible to ensure PCD is not only meeting and exceeding your needs – but also anticipating them.

And if you’re looking to stay up-to-date on PCD news and observations, please check out our new PCD News and Insights; follow us on Twitter; or Like us on Facebook. As always, we value your business, and please contact me with anything you would like to discuss about our relationship with you.

Sincerely,

 

Rory Burke

Executive Vice President, Chief Operating Officer